Terms of use

The trader

The subscriptions on this website are sold by AI-NET PRO.

Company

AI-NET PRO

Chamber of Commerce

42057051

VAT

NL005461664B41

Place

6222 CH Maastricht, Netherlands

Email

[email protected]

Only AI agent subscriptions are sold here: support, knowledge, ticket handling, and internal operations.

Agreement

These terms govern your use of ai-net.pro and any work you commission from AI-NET. By sending an inquiry, using the client desk, or accepting a quote, you agree to them. If you use the site for an organisation, you confirm that you can bind that organisation.

What we offer

AI-NET provides legitimate AI agents for support, knowledge, ticket handling, and internal operations. The prices on the site are for one paid period: one month, six months, or one year. Six months is five percent off the monthly total. One year is ten percent off. The payment does not renew by itself. A license is created and emailed when the payment provider confirms the payment. Custom work is quoted separately. You receive the running agent for that period. You do not receive the source code, unless a separate written agreement says so.

Platforms

A license can be connected to an account or site the customer already controls. The platforms are Discord, email, Instagram, Messenger, Microsoft Teams, Signal, Slack, Telegram, a website, and WhatsApp. AI-NET PRO does not sell those accounts, and it is not the operator of those services. The customer must be allowed to use the account and must follow that platform’s own rules. The agent is for legitimate support and operations. It is not sold for unsolicited messages.

Allowed use

You may not use the site, the desk, or a bot we build to:

• break the law, or help someone else break it;
• send spam, malware, or attacks, including against this site;
• impersonate another person or collect data you have no right to collect;
• run scams, fraud, or unsolicited commercial abuse;
• interfere with another customer’s system.

We may refuse or stop work that would be used for those purposes.

Your materials

You keep ownership of the documents, FAQ text, and server access you give us. You confirm you have the right to give them to us. You are responsible for the rules your own bot follows and for the personal data your own users send to it after delivery. We do not use those materials, or the questions people ask the agent, to train or improve an AI model.

Unless a separate written agreement says otherwise, you subscribe to the agent. You do not receive the source code, and we do not transfer ownership of it.

Copyright

The site, its text, its design, and the name AI-NET belong to AI-NET. The full notice is on the Copyright page. A subscription does not transfer that copyright. Your own FAQ and documents stay yours.

The client desk

A desk code is personal to the client it was issued to. It works once. Do not publish it. Status labels such as Paid, Building, and Ready describe the project; they are not a payment receipt and not a guarantee of a delivery date unless a date was agreed separately.

Payment

Fixed plans are paid by card through the payment provider connected to the site. Prices are in euro and include 21% Dutch VAT. The amount, the period, and the plan are shown before you pay. AI-NET PRO does not see or store the card number. The payment provider does. When the provider confirms the payment, a license is emailed and an invoice is emailed to the same address. The invoice number, the VAT amount, and the total are on that invoice. The price shown includes 21% Dutch VAT for a customer in the Netherlands. The VAT on the invoice is the amount calculated at payment from the billing country. A business with a valid EU VAT number may be charged without Dutch VAT.

The charge is for one period only. It is not an automatic renewal. When that period ends, the agent stops unless a new payment is made. You can pay for another period, or for a higher plan, from the license panel. The same license continues.

Any license can also enable AI-NET Fluent and buy answers from the license panel. A new fixed license includes 50 Fluent answers, once, so the pack can be tried. Those 50 are not added again when the license is extended. Further packs are 100 answers for €5, 500 answers for €19, and 2,000 answers for €69. These prices include 21% Dutch VAT. A saved question is not charged. One extra answer is used only when the saved questions and text do not cover the message, unless Fluent is set to answer every question. Unused answers end when the license ends. They do not renew. After a paid pack is added, that purchase is final, except where mandatory law says otherwise.

The license is a digital service and is emailed as soon as the payment is confirmed. By paying, you ask for that immediate delivery and you acknowledge that the right to withdraw ends once the license has been sent, except where mandatory law says otherwise. After the license is sent, the purchase is final. It is not refunded and it is not cancelled, except where mandatory law says otherwise.

A failed or cancelled checkout is not charged and does not create a license. Questions about a payment go through the contact form on ai-net.pro.

The website

We try to keep ai-net.pro available, but we do not promise that it will be uninterrupted. Information on the site is a general description of the agents. It is not legal, security, or compliance advice for your own product. Testimonials on the site are illustrative examples with fictional names. They are not quotes from named paying clients.

Liability

Nothing in these terms limits liability that cannot legally be limited, including liability for fraud or for death or personal injury caused by negligence. Otherwise, AI-NET is not liable for indirect or consequential loss, lost profits, or loss of data, and the total liability arising from a project is limited to the fees you paid AI-NET for that project.

Law

These terms are governed by the laws of the Netherlands. The courts of the Netherlands have jurisdiction, without taking away any mandatory right you have to bring a claim in the courts of your country of residence.